Expanding your business beyond the Horizon

Hello, my name is Dr. Tariq Quraishi, and I am the owner of Limestone Open MRI in Wilmington, Dover, and Middletown, DE. I have been working with Health Care Practice Management since 2009. We have been very satisfied with our working relationship due to their vast knowledge and experience in the medical billing field. Their team is always available and take ownership in their work which is exceptional . Our practice has benefited from working with HCPM because of high collection rate. I would continue to recommend HCPM to colleagues that inquire about the health of our financial status of our practice

My partner and I sold our physical therapy practice in 2019. At that point we had been utilizing the same in-house billing staff for the prior 34 years.  The new owners contracted with HCPM.  During this transition, our number one concern was not having the same level of personal attention that we’ve grown accustomed to in the prior 34 years.  Over the past three years, it has been obvious that any worries were unfounded.  The team at  HCPM it’s just like having an in-house billing staff.  Their team is extremely responsive to our inquiries. HCPM is friendly, professional, and very interactive when we come upon a situation that needs strategic decision making. They make no excuses when something small might have been missed which lends its self to a level of transparency and confidence that any owner would want in their billing and A/R team.   Billing and collections are the lifeline to every business.  We are happy that HCPM is on our team to keeps us healthy. 

After an awful start, using a billing company that effectively billed 25% of patient encounters, I researched and came across Cindy Groux, owner of HCPM. whom I asked for help in rescuing what was then a sinking practice.  It turned out to be one of the best decision in my 38 years in practice. Her guidance, patience and professional team allowed us to increase our billing success rate to over 95%.I specifically admire Cindy’s commitment to getting personally involved in issues that cannot be resolved by both our staff, insuring a prompt solution to whatever situation it is. I will continue to recommend HCPM to any colleague that inquires about our billing success.

Hello, my name is Dr. Eric Schwartz, and I am the owner of Delaware Orthopedics and Sports Medicine. I have been asked to comment on my working relationship with Health Care Practice Management. Health Care Practice Management has been my billing company for almost a decade. I have been beyond satisfied by my working relationship With Health Care Practice Management. In fact, Ms. Cindy Groux and her staff are so good that I do not even think about my billing anymore. I know that they are doing everything they can to get maximum reimbursement for the medical care that I gave. They also help with so many other things including potentially renegotiating contracts, and maintaining my credentials. Most importantly, there are never more than a phone call or email away. Anytime I have a question, that question is usually answered to my satisfaction within several hours. I would without reservation recommend Health Care Practice Management to any medical practice. It would be my pleasure to talk to any medical practice regarding the wonderful services provided to me for the last decade by Health Care Practice Management.

I have been working with Cindy G and the team at Health Care Practice Management for 3 years.  I highly recommend them to any Health Care entity because HCPM brings their many years of experience and resources to all client relationships.  In the past few years the partnership between my clients and HCPM is on another level.  The reporting is impeccable, the advice and guidance from HCPM is unmatched and the service and benefits are unparalleled!  HCPM not only delivers excellence in their field but also helps their customers find valuable resources from within their network of clients.  I am such a huge fan of HCPM and their team of experienced staff!

Thank you for allowing me to be a part of your organization, HCPM. I have not had one negative experience with anyone in your organization in all the years I have done business with you. More companies should be able to say that, but I fear there are few. Thank you for the fruit appreciation every winter. Lisa has been the best, and you run a class act.