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Health Care Practice Managementwas founded in 1992 by Cindy Groux, CHBME, a proven Practice Administrator who brings over 35 years of experience in her field. Our executives are experienced professionals possessing comprehensive backgrounds in medical management operations. 

Who we are

Meet Our Founder and Leader

At Health Care Practice Management, we are proud to be led by Cindy Groux CHBME, an accomplished entrepreneur with over three decades of experience in the healthcare industry. Cindy’s journey started when she was employed and mentored by a successful Physician for six and a half years as she led his company to financial success. He later financially supported her for three months as launched her own business and he became her first client. This early support taught Cindy the importance of hard work, dedication, and never giving up.

In the early days of Health Care Practice Management, Cindy started the company and worked for two weeks in the basement of a friend until her office was ready, along with two staff members. A year and a half later when her one and only client retired, she was tasked with the need to land their first client. Through hard work and persistence, they succeeded in securing their first client, who remains with the company to this day. Since then, we have grown to become a leading player in the medical billing and healthcare industry, catering to clients ranging from small private practices to large group practices, including many different specialties. Our business has grown based on referrals from our current clients and other health care professionals such as attorneys, accountants and the medical society of Delaware.

Cindy’s expertise in the healthcare industry is unmatched, and she has helped countless clients navigate the complex landscape of medical billing and healthcare management. Her commitment to empowering others is evident in her mantra, “just make a decision!” This simple yet powerful phrase embodies our approach to working with our clients – we strive to provide them with the information and support they need to make informed decisions and take their businesses to the next level.

At Health Care Practice Management, we pride ourselves on providing our clients with the highest level of service and support. We understand that navigating the healthcare industry can be challenging, but with our expertise and guidance, we can help you achieve your goals and take your business to new heights. Trust us to be the right decision for you.

Our Management Team

Alexis Groux
Vice President
Lori Timm
Operations Manager

Our Mission

We seek to improve practice profitability, bridge the gap between providers, patients, healthcare facilities, payers, as well as provide education and training to our peers on the continuous changes within the healthcare industry.

Our Vision

Our past is our success story, but our future is our vision. Our vision is to see the medical practices and insurance organizations we work with achieve a level of service excellence that patients and policy holders can appreciate.

We seek to work in tandem with insurance organizations through education and establishing policies and procedures to pay our providers quickly and accurately for the services they provide.

We will further integrate innovative technology and other avenues to enhance our systems and increase monetary flow.

Change is inevitable, and we not only welcome it but also embrace it. At Health Care Practice Management, we will strive to redefine what is possible and expected in healthcare.

Our Way

We have developed a culture of valuing each other as a family.  We cherish our similarities within our backgrounds, but most importantly, we celebrate our differences. We will continue to undertake charitable initiatives, and remain fully engaged within the communities we serve. We will listen and deliver for our clients as we collaborate and imagine what is possible together in the future.